This page requires Javascript. Solution and Diagnostic Data Collection. Product has been exchanged: But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee:. The model number is URF K. By continuing to use this site, you are consenting to our use of cookies. Please use the product number and serial numbers of the new product to validate warranty status.

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Not sure which drivers to choose? Thanks for the info.

HP Wireless Keyboard and Mouse Kit – Driver Downloads | HP® Customer Support

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Click “Next” to confirm the installation directory. Please wait while we process your request. HP Download and Install Assistant. Wireless Headset Mic issues Please help! The HP cordless keyboard uses a wireless signal to communicate between the keyboard and the computer, allowing you to use the keyboard in a situation where cords are inconvenient or not wanted. Open download list Make sure the batteries in the keyboard are working and correctly inserted in the devices.


Unable to determine warranty status. Do you already have an account? Choose ‘Refresh’ to update the list. We were unable to retrieve the list of drivers for your product. Had tried all of these.

HP USB Dongle 5189urf for Wireless Keyboard and Mouse

No, create an account now. HP has scanned your product but currently has no suggestions for driver updates. Turn the HP wireless keyboard over and pull the wireless receiver from its storage slot on the keyboard. One or more of the values entered is not permitted. This document applies to Wireless Multimedia Keyboard kfyboard Mouse. If a wireless mouse or keyboard does not respond, check for connection and power issues. Be the first to like this article.

If the device is rechargeableconnect the charging cable to the device, and then to a power source, such as a USB-charging port on the computer or an external USB power adapter. Press the Connect button on the receiver.

Any keyboaard support needed would be completed by the reseller that sold the product. Look for and remove any battery tabs from the device.


Solved: HP wireless keyboard URF problem | Tech Support Guy

HP encountered an error while trying to scan your product. I don’t see my operating system. Javascript is disabled in this browser. The ports on the back of your computer are more favorable, since there is usually more electricity on the back.

The serial number provided does not match the previously selected product. Technical data is gathered for 518urf products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

This process can take several minutes depending on the number of warranties being checked. Leading up to that, my keystroke response would be delayed or sometimes even lose the keystroke. Your name or email address: