I tried installing new drivers, deleting and reinstalling checking and unchecking the debugging feature and it still doesn’t. Message 9 of 9. MTP device will not connect using windows xp. I get the feeling that they don’t have an answer. Are you using a USB hub? Extended support from Microsoft for XP will end next year; consumer support ended in If your computer windows XP OS is not genuine and if you need to install windows media player 11 without validation, follow the steps in this website-http:

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This problem has been reported to Microsoft in a forum as existing across manufacturer’s products.

Drive is apparently my friend. I have this question too.

If you switch to MTP, if nothing shows up, what happens if you leave it in MTP mode, and disconnect the cable from the computer, then reconnect it? Hpone helps you quickly narrow down your search results by suggesting possible matches as you type.

Trust me, this really works and very simple!! This website uses cookies. Tried the solution suggested by Sumb in this thread https: You also said you tried installing drivers – just want to make sure they are the ones from here: Had the same problem. Message 6 of 9. Alas, the damn OS cannot find the driver, as you can see from the attached images where the poor OS cannot seem to find the driver.

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Are you using a Pgone hub?

MTP device will not connect using windows xp – Lenovo Community

In some cases you have to install again the Motorola Device Manager. On the Chromebook, it appears as a USB device, but read-only. Message 4 of 9. Message 5 of 9.

By browsing this website, you consent to the use of cookies. First make sure your computer has these softwares installed: MTP device will not connect using windows xp. I had previously gone to Motorola and downloaded and installed the latest device manager software, but I am not sure that was necessary. If your computer windows XP OS is not genuine and if you need to install windows media player 11 without validation, follow the steps in this website-http: In camera mode, you should see the DCIM folder only.

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Message 7 of 9. Message 9 of 9.

I had the same problem and I found the solution below in another forum and it worked for me on my droid Turbo. Any help would be appreciated. I was told by Motorola support after 4 hours my laptop and operating system is not compatible? Message 2 of 9. I give up on that. My Moto G was detected as Camera but not as Multimedia device.

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Message 8 of 9. Message 1 of 9.

If so, take that out of the equation. No matter how well our systems may be working, there is a limit to how much backward compatibility we can expect from any manufacturer.

I have been trying to download media files from my phone to my laptop using windows XP. I can download pictures but when I switch to the MTP settings it finds new hardware but will not connect.